Frequently asked question

This FAQ is subject to change at any time and without notice. If you have any questions or concerns, please contact us at support@graceysmart.com

We offer returns for eligible products that meet certain requirements. Please see our Return Policy for more information.

Yes, we offer wholesale and bulk orders. Please contact us at support@graceysmart.com for more information.

You can contact our customer support team Via the support chat on the App or by emailing support@graceysmart.com. We are available to assist you during our business hours.

Once your order has been dispatched, you will receive a notification on your app. You can track the progress of your delivery in real time on the app.

We offer refunds for orders that meet certain eligibility requirements. Please see our Refund Policy for more information. 

You may cancel your order before it has been dispatched via the app, or contact us at support@graceysmart.com. Once an order has been dispatched, it cannot be canceled.

Delivery time is typically 15minutes, max 3 business days (Out of state delivery) from the date of dispatch, depending on your location.

Absolutely! Registration is free on Graceys Mart

We accept payment through various channels including card payments, bank transfers, and mobile payments. Please see our payment options at checkout for more information.