Cancellation Policy:

Graceys Mart understands that sometimes plans change, and you may need to cancel your order. We have a simple and straightforward cancellation policy to make it easy for you.

Cancellation Eligibility:

Orders may be cancelled if they have not been processed and dispatched. If the order has been dispatched, it cannot be cancelled.

Cancellation Process:

To cancel an order, please follow these steps:

1. Contact us at support@graceysmart.com to request a cancellation.
2. Provide your order number and the reason for cancellation.
3. Our customer service team will review your request and process the cancellation if eligible.
4. If the order has already been processed, we will not be able to cancel it.

Refunds:

If your order has been paid and you request a cancellation before it has been dispatched, you will receive a full refund within 1 to 3 business days.

This Cancellation Policy is subject to change at any time and without notice.

If you have any questions or concerns, please contact us at support@graceysmart.com