Refund Policy:

Graceys Mart wants to ensure that our customers are completely satisfied with their purchase. If for any reason you are not satisfied with your order, please contact us within 24 Hours of receipt of your order.

Refund Eligibility:

Refunds will be issued for the following reasons:

1. Incorrect item received
2. Damaged product upon delivery
3. Product not as described on the website

Refund Process:

If you are eligible for a refund, please follow these steps:

1. Contact us at support@graceysmart.com to request a refund.
2. Provide your order number and a description of the issue.
3. If necessary, provide photos or other evidence of the issue.
4. Once the refund has been approved, we will process the refund and the amount will be credited back to the original method of payment within 1 to 3 business days.

Exclusions:

Refunds will not be issued for the following reasons:

1. Change of mind
2. Purchased product has passed its expiration date
3. Product has been consumed or opened

This Refund Policy is subject to change at any time and without notice.

If you have any questions or concerns, please contact us at support@graceysmart.com